Cancellation Policy

NO refunds or exchanges on cancellation of software or any digitally delivered item (ie. downloaded embroidery designs, downloaded tutorial) are made unless defective at the time of purchase and only for the same exact product. For non-defective design pattern, embroideryvilla will not be refunded for any purchase /download that has been done. However, we are always available to do the correction of the defective product. In such cases, do contact us.